AT&T

Foto of AT&T

Reviews

• Vasek Cekan

  Jan, 24 2018
  ★ ★ ★ ★ ★
  I saw all the negative reviews on this store here but I went to this store anyway because it was the closest corporate store to where I was at the time. I expected to get horrible customer service because of this and also because the Milton corporate store already got me upset the last few times I visited.
  
  My phone had problems a day after I bought it and the Milton store told me I had to pay a $45 restocking fee to swap out a defective phone! After calling customer service and learning that they should not charge to restock defective phones, I called the Milton store back and gave them a piece of my mind. But they didn't have the silver color in stock and would not order one for me. After spending two hours on the phone with no luck trying to find a corporate store I decided to just wing it and go to another store in person.
  
  So I find myself here at Roswell Rd. Let me tell you, ask for Taylor. He was friendly, professional and quick. He swapped my phone out and got me going in very short order.
  
  Thank you Taylor for giving me faith back in AT&T. I have been a customer since 2005 and I have 4 devices on my account. I am glad to not have to look for a different carrier.

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